Tenant Guide

Some say no news is good news but at Q State Property we believe the lessor should always be informed of every aspect of your property and provide you with relevant, comprehensive news and real estate information instead of only hearing from us like the property management companies industry standard if there is a problem or issue. Our quality service includes 24/7 access to our ownership portal ‘My Property’ where you can easily track tenancy details, rent paid, maintenance and work orders, use the messaging system to contact us and more.

We conduct a structured application process, screening all applications through the TICA national database to highlight any previous tenancy issues, checking the rental history and references provided. All applicants must supply at least 100 points of ID.

We have a Zero tolerance arrears policy, reporting is generated daily and no arrear is ever left untreated. Landlord rental payments are made each Friday enabling you to reduce the interest payable on your mortgage with weekly payments.

Sandy, being a property management principal, works closely with the property management team. Kim provides executive support and office management. Between them, they provide guidance and support throughout the property management lifecycle.

We conduct property inspections every 3 months. There is an open invitation for you to attend every inspection. Our report includes photos, professional recommendations that can help achieve a higher return and an updated rental market opinion.