Tenant Guide

Property Management Services

Pocket guide for tenants - houses and units

Learn about your rights and responsibilities as a renter with this free guide from RTA

Communication

Some say no news is good news but at Q State Property we believe the lessor should always be informed of every aspect of your property and provide you with relevant, comprehensive news and real estate information instead of only hearing from us like the property management companies industry standard if there is a problem or issue. Our quality service includes 24/7 access to our ownership portal ‘My Property’ where you can easily track tenancy details, rent paid, maintenance and work orders, use the messaging system to contact us and more.

Tenant Selection

We conduct a structured application process, screening all applications through the TICA national database to highlight any previous tenancy issues, checking the rental history and references provided. All applicants must supply at least 100 points of ID.

Zero Tolerance

We have a Zero tolerance arrears policy, reporting is generated daily and no arrear is ever left untreated. Landlord rental payments are made each Friday enabling you to reduce the interest payable on your mortgage with weekly payments.

One Team

Sandy, being a property management principal, works closely with the property management team. Kim provides executive support and office management. Between them, they provide guidance and support throughout the property management lifecycle.

Reporting

We conduct property inspections every 3 months. There is an open invitation for you to attend every inspection. Our report includes photos, professional recommendations that can help achieve a higher return and an updated rental market opinion.

What to expect from Q State Properties rental
property management services:

  • Great communication
  • FREE Professional Photography
  • WEEKLY disbursements will help you with improved cash flow
  • Property managers available 24/7 to both you and our tenants
  • Great Tenants with strict tenant selection criteria and screening
  • Maximum rental returns
  • Zero tolerance arrears policy
  • Property leased short amount of time
  • Regular 3-month inspections of your property complete with photographs
  • All landlords are welcome and encouraged to attend quarterly inspections if you wish
  • Rental reviews conducted at each lease renewal period
  • Good tenant relationships
  • Submission of 24/7 emergency repairs and maintenance forms
  • Monthly newsletters
  • Kept informed of your local market area
Q State Property Owners Handbook Cover

Free Property Owners Handbook

Q State Properties Vision Statement

To provide an exceptional service to our Clients and to assist them to build on and achieve their Property Investment goals.

Looking for property management near me?

Get in touch with the team for a no obligation chat!