Property Management Services
Tenancy Portal
As a valued tenant you’re invited to download our “Homee” app which provides you access to your rental information.
TENANTS CAN:
- View property details and outstanding items
- View current lease and rent information
- View transaction history
- Access receipts and invoices
- Communicate directly with your property manager and keep records of your conversations in one place
PropertyTree Owner and Tenant Portal is an online platform where you can access your property information and communicate directly with your property manager. PropertyTree Owner and Tenant Portal gives you the flexibility to have real time access to your information, whenever you need it.
This easy to use online portal means you can keep all of your property information in one place. Do you own two investment properties? Are you also a tenant yourself? As long as your agent or agents are using PropertyTree, you can see all of your information in PropertyTree Owner and Tenant Portal!
Communication
Some say no news is good news but at Q State Property we believe the lessor should always be informed of every aspect of your property and provide you with relevant, comprehensive news and real estate information instead of only hearing from us like the property management companies industry standard if there is a problem or issue. Our quality service includes 24/7 access to our ownership portal ‘My Property’ where you can easily track tenancy details, rent paid, maintenance and work orders, use the messaging system to contact us and more.
Tenant Selection
We conduct a structured application process, screening all applications through the TICA national database to highlight any previous tenancy issues, checking the rental history and references provided. All applicants must supply at least 100 points of ID.
Zero Tolerance
We have a Zero tolerance arrears policy, reporting is generated daily and no arrear is ever left untreated. Landlord rental payments are made each Friday enabling you to reduce the interest payable on your mortgage with weekly payments.
One Team
Sandy, being a property management principal, works closely with the property management team. Kim provides executive support and office management. Between them, they provide guidance and support throughout the property management lifecycle.
Reporting
We conduct property inspections every 3 months. There is an open invitation for you to attend every inspection. Our report includes photos, professional recommendations that can help achieve a higher return and an updated rental market opinion.
What to expect from Q State Properties rental
property management services:
- Great communication
- FREE Professional Photography
- WEEKLY disbursements will help you with improved cash flow
- Property managers available 24/7 to both you and our tenants
- Great Tenants with strict tenant selection criteria and screening
- Maximum rental returns
- Zero tolerance arrears policy
- Property leased short amount of time
- Regular 3-month inspections of your property complete with photographs
- All landlords are welcome and encouraged to attend quarterly inspections if you wish
- Rental reviews conducted at each lease renewal period
- Good tenant relationships
- Submission of 24/7 emergency repairs and maintenance forms
- Monthly newsletters
- Kept informed of your local market area
Q State Properties Vision Statement
To provide an exceptional service to our Clients and to assist them to build on and achieve their Property Investment goals.
Looking for property management near me?
Get in touch with the team for a no obligation chat!